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Free shipping on 1 – 12 wooden skip counting number bundle in contiguous US
Frequently Asked Questions
How do I apply a discount code or coupon?

You may redeem a discount code or coupon at checkout. Please note that each code is only valid for one use per customer and cannot be transferred or exchanged for cash. Sharing these codes on social media or other public forums is prohibited. GENNŪR reserves the right to cancel or revoke a discount code at anytime. If you have any questions or need assistance applying your discount, don’t hesitate to contact us here

What is the Return Policy?

At GENNŪR, we value customer satisfaction and strive to offer the best products. If you are not completely satisfied with your purchase, you have 30 days after delivery to request a return. To initiate the return process, please contact us with your name, order number, and reason for returning the product. We will then provide you with a return label via email and deduct a $7.95 return shipping fee from your refund. Please note that the product must be returned to us within 30 days of receiving the return request and in the condition that it was received.

How do I protect the wooden products for longevity?

Here are a few tips to protect our wooden products for longevity:

  1. Clean wooden products with a damp cloth. Do not use harsh chemicals or abrasive materials to avoid cracking or splitting. Do not rub the wood with force. Wipe in a circular motion gently.
  2. Avoid placing heavy or sharp objects on the wooden surface.
  3. Keep wooden numbers in the provided cloth bag after use and away from sunlight and sources of heat and moisture. Keep in a dry, cool place.
  4. Keep an eye out for any signs of damage and address them promptly.

Following these tips can help ensure your wooden products will last for many years.

Can I change or cancel my order?

If you need to change or cancel your order, please get in touch with customer service within 24 hours here. We will do our best to accommodate your request; however, we cannot guarantee that changes can be made once an order has been processed and/or shipped.

Are there any additional fees or taxes?

Sales tax will be added to orders. There may also be additional fees for expedited shipping or international orders.

How can I find more information about a product?

By viewing the product listing on our website, you will find details including product descriptions, dimensions, and shipping details.

How can I track my order?

You will receive tracking information via email once your order has been shipped. You may track your order using the link in that email.

How can I pay for my purchase?

We accept all major credit cards, as well as Paypal.

How do I mount the 10″ wooden skip counting numbers?

To ensure your experience with our product is enjoyable and hassle-free, we’ve put together some essential instructions on how to mount the numbers on your wall and care for the surface beforehand.

Here are a few steps for the 10″ Wooden Skip Counting Numbers:

  1. Clean the Wall Surface: 10″ skip counting numbers can be mounted using wall tack or any adhesive you feel comfortable putting on your wall. Before placing any adhesive, ensure the wall surface is clean, dry, and free from dust or debris. Use a mild detergent if necessary, but avoid harsh chemicals that may damage the wall finish.
  2. Prepare the Wall Tack: Take a dime size sticky wall tack and knead it in your hands to warm it up and make it pliable. This will ensure better adhesion.
  3. Apply Wall Tack to the Back of the Numbers: Press the stick tack onto the back of each Wooden Skip Counting Numbers, gently. Ensure the tack is evenly distributed to provide a stable hold.
  4. Position the Numbers: Carefully position each number on the wall, applying gentle pressure to secure them.
  5. Double Check Placement: Before letting go, ensure each number is level and positioned as desired. If adjustments are needed, gently reposition them.
  6. Avoid Overloading: The Wooden Skip Counting Numbers are lightweight and designed to be easily mounted. Please refrain from applying heavy pressure onto them.

Due to the weight and size of the 10″ inch skip counting numbers, you do not need to poke any holes into your walls to mount these. Appropriate wall adhesives are sufficient.

How do I mount the 20″ Wooden Skip Counting Numbers

We recommend mounting these numbers using the provided nails and drilled keyhole to ensure a safe and secure installation. Here’s a step-by-step guide to help you with the process:

  1. Choose the Perfect Spot: Select the ideal location on your wall to display the numbers. Consider the room’s layout and the numbers’ visibility, as they will be a fantastic focal point.
  2. Gather the Right Tools: You’ll need a hammer, appropriate nails (included), and we also recommend using a pencil and a spirit level to ensure straight positioning.
  3. Position and Mount: Place the number against the wall, aligning the keyholes with the drilled holes. Insert the nails through the keyholes and into the holes in the wall. Gently tap the nail with a hammer until the numbers are securely mounted. Double-check for stability and adjust if needed.

Due to the weight and height of the 20″ wooden skip counting numbers, we do not recommend using adhesives to mount.

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